PanoTools mailing list archive

Mailinglist:PanoTools
Sender:Fulvio Senore
Date/Time:Mon, 26 Sep 2005 21:32:37 +0200
Subject:Re: PT Viewer - Version 2.7 - Issue?

Thread:


Hello Henry,

sorry but I really do not have any idea about the problem. When the 
applet did not work did you find any eror message in the console?

Fulvio Senore

Henry Woodman ha scritto:

>Fulvio:
>
>Thank you for the quick reply ... I asked for more info on the versions of
>Java and here is what I got:
>
>We have tested on the PCs below and all are experiencing errors.
>
>My PC did not encounter any problems previously and now intermittently
>cannot "rotate" the image.  The other two machines still intermittently
>experience a gray block instead of the image and the rotate error.
>
> Here's what I get from the consoles within Internet Explorer:
>
>My machine:
>Java Plug-in 1.5.0_04
>Using JRE version 1.5.0_04 Java HotSpot(TM) Client VM
>
>Machine 2:
>IBM Java Console 1.4.1
>JRE Version 1.4.1
>
>Machine 3:
>MS Java VM 5.0.0.3810
>
>Do you have any other thought or idea of what might be causing this?
>
>Henry
>
>
>-----Original Message-----
>From: #removed# [mailto:#removed#]On Behalf
>Of Fulvio Senore
>Sent: Friday, September 23, 2005 2:36 AM
>To: #removed#
>Subject: Re: [PanoTools] PT Viewer - Version 2.7 - Issue?
>
>Nobody ever reported such a problem. May you ask some of those customers
>to open the java console (right click the small cup of coffee near the
>clock and choose "open console") and read if there is an error message?
>
>A possible problem with java is the large number of different versions.
>Many people reported me that V2.5 and older version did not work well
>with Windows XP SP2, while V2.7 worked well.
>
>Fulvio Senore
>
>
>henry_woodman ha scritto:
>
>  
>
>>We have updated to PT Viewer 2.7 and it we have recieved a few e-mail
>>telling us that some VRs load, while others are left with a blank gray
>>screen. I asked one of them what version of java they had - version
>>1.4.2_03.
>>
>>Has anyone else experienced this? And, better put, can you suggest a
>>solution? We need a viewer that can be seen by most computers.
>>
>>Thanks in advance for the feedback!
>>
>>Henry
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>>Yahoo! Groups Links
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>Yahoo! Groups Links
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>Yahoo! Groups Links
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